Updated travel assistance app

Updated travel assistance app

AIG Travel has updated its travel assistance app, incorporating specific improvements and new features in response to direct customer and broker feedback. The app is available to the company’s global member policy holders.

The additions include a one-touch ‘Help’ button that is always present, connecting travellers – anytime, anywhere – directly to emergency travel assistance; a GPS-enabled directory of healthcare providers, allowing users to find, locate, rate and review nearby options worldwide; a mobile-friendly assistance card, which can be accessed in the event the physical card is forgotten or lost; and bookmarks, which may be applied to Country Reports, allowing travellers to more quickly reference key information on security issues, political conditions and travel logistics.

The app is available for both iOS and Android, and AIG Travel has advised existing users to update their app.