The hospital, located in Bangkok, Thailand, cares for over 1.1 million patients on an annual basis from 190+ countries. The latest GHA accreditation recognises the hospital for its medical travel standards, demonstrating to patients and international payers that the organisation has implemented procedures and policies designed to mitigate risks to medical travel patients and enhance the patient experience across each step of the patient journey.
“Patients who travel for treatment face many challenges that can impact the quality of their care and patient experience. These include safety and logistics related to travel, potential language and cultural barriers, and obtaining accurate information. GHA seeks to build confidence and trust on the part of patients by validating that GHA accredited providers are transparent in their communication and transactions and facilitate services that meet the unique needs and expectations of medical travellers,” explained Karen Timmons, GHA's Chief Executive Officer. “We congratulate Bumrungrad International Hospital for achieving Accreditation with Excellence and for continually striving to deliver high quality and culturally competent care to its diverse patient populations.”
A second accreditation
Artirat Charukitpipat, Bumrungrad International Hospital’s Chief Executive Officer, also commented on the accreditation: “Through compassion, comfort, convenience and co-ordination, Bumrungrad goes the extra mile to ensure that every patient is treated equally with professional and compassionate care. We are very pleased to have achieved GHA Accreditation with Excellence for the second time, demonstrating our commitment to exceed the needs and expectations of patients and visitor regardless of their nationality. Though Bumrungrad is a high-performing hospital with many years of experience with international patients, the GHA accreditation process has been a valuable experience for us as we continually strive to strengthen the services we provide to international and medical travel patients.”
Also in Thailand, in January 2021, Aek Udon International Hospital received GHA’s Covid-19 medical travel accreditation.