Telehealth services for NAS and Neuron members in the UAE
Third-party administrators Neuron, based in Dubai, and NAS, based in Abu Dhabi, have launched a telehealth network service available to their 1.4 million members in the UAE
The new initiative was launched in partnership with Kings College Hospital, Mediclinic and Prime Healthcare Group.
Among the three services available to members through the new offering is the ability to opt for a consultation with a general physician using the myNas or Neuron mobile app. In addition, specialist consultations are also available for new appointments with Mediclinic and Prime Healthcare Group, depending on the member’s network eligibility.
GP services are also available exclusively for NAS and Neuron members from 8 am to 8 pm. Through a dedicated GP helpdesk, members can call the designated telehealth network facilities, share their identification details with the facility and receive an instant teleconsultation, without any cost to the insurers.
Lastly, the service also enables patients to access same-day delivery repeat prescriptions and associated medical advice by contacting their doctors directly through the network.