Sun4U collapses
British travel firm Sun4U has ceased trading, leaving around 1,200 holidaymakers already abroad to rely on the Civil Aviation Authority (CAA) to fly them back home to the UK. A statement on the tour operator’s website advises customers with forward bookings to contact the Association of British Travel Agents (ABTA) for information about refunds or re-arranging their holidays. A CAA spokesperson said: “The CAA will be putting arrangements in place to ensure ATOL-protected Sun4U holidaymakers who are abroad can finish their holidays as planned and return to the UK.” ABTA has said that people already abroad who had booked package tours through the Air Travel Organiser’s Licence (ATOL) scheme should be able to continue with their holidays as planned. A spokesman added: “There are approximately 1,200 people away at the moment [with the firm] and most of them are in Spain. Anyone who has booked a package holiday must contact the Civil Aviation Authority or contact the supplier named on their invoice.” He warned, though, that people who had simply used Sun4U as an agent to book flights would not be covered under the ATOL scheme, and tourists who made bookings with separate tour operators have been told they should contact them to confirm whether their arrangements remain in place. ATOL-protected customers should also be able to claim refunds for future booked Sun4U holidays from the CAA.
British travel firm Sun4U has ceased trading, leaving around 1,200 holidaymakers already abroad to rely on the Civil Aviation Authority (CAA) to fly them back home to the UK. A statement on the tour operator’s website advises customers with forward bookings to contact the Association of British Travel Agents (ABTA) for information about refunds or re-arranging their holidays. A CAA spokesperson said: “The CAA will be putting arrangements in place to ensure ATOL-protected Sun4U holidaymakers who are abroad can finish their holidays as planned and return to the UK.”
ABTA has said that people already abroad who had booked package tours through the Air Travel Organiser’s Licence (ATOL) scheme should be able to continue with their holidays as planned. A spokesman added: “There are approximately 1,200 people away at the moment [with the firm] and most of them are in Spain. Anyone who has booked a package holiday must contact the Civil Aviation Authority or contact the supplier named on their invoice.” He warned, though, that people who had simply used Sun4U as an agent to book flights would not be covered under the ATOL scheme, and tourists who made bookings with separate tour operators have been told they should contact them to confirm whether their arrangements remain in place. ATOL-protected customers should also be able to claim refunds for future booked Sun4U holidays from the CAA.