However, existing policyholders remain covered for the duration of their policy. The insurer says customers who have already purchased annual and single-trip policies won’t be affected and cover will continue as planned until expiry. This applies regardless of whether the customer took out their policy directly via AXA or through a comparison site or third party.
Once cover ends, customers will no longer be able to renew it with AXA. AXA says it will contact all affected customers and will advise them to visit the British Insurance Brokers’ Association website where a broker can help them find travel insurance elsewhere.
AXA says the decision to stop selling its own-branded travel insurance is because it wants to ‘simplify its travel offering’. However, it will continue to underwrite policies provided by third party partners. These brands are as follows:
- Cedar Tree
- Halifax Packaged Account