Like many others this year, Hospital Management Asia’s (HMA) ‘virtually’ adapted conference marked an innovative response to the global Covid pandemic. “We may not be able to meet face to face, but that doesn’t stop us from learning,” HMA maintained.
And indeed, it was thanks to the virtual aspect of the conference that HMA Virtual 2020 was able to present inspiring insights from across the globe. Across the two days, keynote speakers from a range of top-tier healthcare backgrounds – including Johns Hopkins Hospital, the Mayo Clinic, Siemens Healthineers and the Indonesian Ministry of Health – spoke on a range of topics, and were joined by leaders in the field of safety and quality, healthcare 4.0, patient experience and talent management.
HMA Virtual 2020 kicked off with a welcome message from Richard Ireland, Managing Director of Clarion Events Asia and Pinky Fadullon, Event Director, Hospitals Management Asia, who extended a huge thanks to all the frontline workers, who Ireland said were ‘indeed the heroes of this war against Covid’. “Thank you for your sacrifices and your dedication to our healthcare,” he added.
Packed with a range of topics, day one’s seminars looked at legal issues in hospitals and what providers could do to overcome these; healthcare redesigned in a Covid and post-Covid environment; reimagining the patient experience during Covid; and also a guided look at setting up effective telehealth solutions.
Meanwhile, day two focused in more detail on how aspects of technology could be used to enhance both the patient and overall healthcare journey, featuring interactive sessions on cybersecurity, accuracy and safety of remote monitoring devices, as well as a look at data analytics in patient experience, and how data will be key to reshaping healthcare in the future.
Winners of the Asian Hospital Management Awards announced
Once again hosted by Ireland and Fadullon, and sponsored by ACHS International, the 19th Annual Asian Hospital Management Awards took place at the end of day one of the virtual conference, in which the Gold winners of each award category were announced:
- Branding & Marketing Campaign category – The Medical City Clark
- Financial Improvement – The First People’s Hospital of Longquanyi District, Chengdu
- Community Involvement – The First People’s Hospital of Longquanyi District, Chengdu
- Talent Development – Indraprastha Apollo Hospitals
- Most Advanced Healthcare Technology – National University Hospital Singapore
- Patient Experience Improvement – Suining Central Hospital, China
- Patient Safety – The University of Malaya Medical Centre (UMMC), Malaysia
Both Ireland and Fadullon raised a glass to all the winners and nominees at the end of the awards presentation. Wrapping up HMA Virtual 2020 on the second day during a closing remarks session, both presenters also extended their thanks to all the speakers, moderators, sponsors and partners, and attendees. “See you again in 2021 in Bali, Indonesia,” said Ireland.