Currently, the Ping An Good Doctor service has some 290 million users – who access the service via a mobile application – giving them second medical opinion services via video consultations with top physicians from around the world in the comfort of their own home. The healthcare ecosystem platform co-operates with offline pharmacies and hospitals to provide users with 24/7 services covering online consultation, referral, registration, outpatient arrangement, second opinion and one-hour drug delivery by leveraging the ‘internet + AI + 1,000 in-house physicians’ service model.
Elsewhere, BDMS manages 48 hospitals in major cities and tourist destinations across Thailand and Cambodia and welcomes a wealth of international patients through its doors. The medical provider also offers a service centre for Chinese patients and has established for Chinese patients specifically a professional medical team with proficiency in Chinese, including medical experts, nurses, receptionists and Chinese interpreters.
Because Thailand’s medical services are renowned for their reasonable pricing, and in some locations, are comparable to the US and Japan in quality, the expansion of the Ping An Good Doctor platform into the region gives Chinese users yet more choice when it comes to consulting with top physicians. Indeed, with the two companies’ collaboration, users in China will now be able to consult with physicians in Thailand. In addition, both parties will also launch overseas body examination services specially designed for Chinese users in the near term, after which Chinese users can make appointments for health check-ups through Ping An Good Doctor's mobile application.