Allianz Partners and Aetna International are working closely together, and with the global broker community, to make the migration as easy and seamless as possible for customers. Customers will migrate to Allianz Partners at their policy renewal date and detailed migration plans are in place for the next 12 to 16 months, as customers will come up for renewal at different times throughout the year. Brokers and policyholders will be provided with new, comparable policy terms from Allianz Partners around six to eight weeks before their renewal date. Preparations are already well progressed for the first migrations, which will start in July this year.
Allianz Partners will provide a proposition which matches and, in some cases, offers more to customers than their current cover. Allianz Partners will offer the same service and flexibility to brokers as Aetna International and support moratorium underwriting for migrating clients who are already on those terms.
There will also be an enhanced wellbeing offering, at no extra cost, including comprehensive cover for chronic conditions, second medical opinion, oncology case management and a digital health check-up for preventive care.
In line with its approach to serve the needs of different customer segments within this market, Allianz Partners has created a new version of Aetna International’s Summit product. The new Summit product will be available to Aetna International’s migrating customers, as well as new Allianz Partners customers.
Becoming a global healthcare provider
Allianz Partners CEO for Health and member of the Board of Management, Ida Luka-Lognoné, stated: “We’re delighted to be partnering with Aetna International and are very conscious of the trust they’ve placed in us to look after these customers. We will also be extending a very warm welcome to the Aetna International staff joining us to continue providing excellent service and support to our customers.”
Richard di Benedetto, President of Aetna International, added: “Over the last several years, we have made significant headway towards our mission of transforming the consumer health experience by making healthcare more accessible and affordable.”
This agreement is in line with Allianz Partners longer-term vision to become a global healthcare provider and demonstrates the company’s commitment to, and investment in the fast-evolving global health market and emerging customer segments.
As a result of this agreement, Allianz Partners plans to have an even bigger footprint in Asia Pacific, across Hong Kong, Indonesia, Philippines, Thailand and Vietnam, and in the Middle East and Africa, including Bahrain, Kuwait, Oman and Morocco.
In addition, Allianz Ayudhya has entered into an agreement to acquire 100 per cent of Aetna Thailand, a prominent player in the Thai health insurance market. The acquisition reaffirms Allianz’s commitment to further invest and expand its global health insurance business.