The Advisor Handbook includes essential information such as a glossary of insurance terms and conditions, as well as traditional sales tips and best practices for marketing travel cover. More importantly in terms of travel advisor and customer education, the guide offers a detailed list of ‘covered reasons’ for trip cancellations and valuable information on cover for pre-existing medical conditions – often a sticking point for travellers who may not fully understand the need for cover, or the details of what they need to declare.
Updated sections provide detailed information
The new sections of the Handbook include:
- The Allianz Advantage: Advisors learn about the unique ways they can grow their business, stand out from the crowd and build customer loyalty.
- Epidemic Endorsement: Allianz’s coverage for epidemics is fully explained.
- Marketing Campaign Previews: Advisors can find out where to access and how to use plug-and-play, multimedia travel insurance marketing materials, plus get a preview of what’s coming next.
- Online resource directory: Advisors can browse descriptions and quick links to valuable online partner resources such as Travel Agent Academy and Partner Toolkit.
There is also detailed information on Allianz’s SmartBenefits and TravelSmart mobile app, which can offer clients benefits like instant payment for delays on flights in qualifying circumstances, and all the insurance policy information being kept securely in one place, respectively.