The Personal Lines Broker of the Year award recognises insurance brokers that have managed to excel despite a difficult economic environment, demonstrating advances in customer service and staff engagement, and growth and profitability. In the last 12 months, AllClear has recruited nearly 100 new staff into its call centres, investing in new training, and employee engagement programmes based on ‘happy colleagues equals happy customers equals business growth’.
In addition, AllClear’s support of the Financial Conduct Authority’s ‘Access to Insurance’ campaign via its charity Action Group has done the company wonders in attaining the recognition that it deserves, also earning it the Personal Lines Broker of the Year award at the British Insurance Awards back in July, as well as the same title at the Broker Innovation awards and the 2018 Insurance Times Awards.
“The company has gone from strength to strength,” said Chris Rolland, AllClear CEO. “Four national awards in under a year speaks volumes and provides deserved recognition for the hard work and commitment from every area of the business. From customer support and marketing, to technology, pricing and analytics, I am immensely proud of everyone’s contribution.”