ITIC Americas: Attracting and retaining staff in insurance and assistance

Lauren Gumport and Daniel Durazo discuss the current best practices on attracting talent, retaining staff and employee wellbeing

ITIC Americas: Hospital billing best and worst practice

On the second day of our ITIC Americas conference, Serge Avice du Buisson, Victor E. Navarro and Diane Lynn discussed in-depth the process of hospital billing – both good and…

ITIC Americas 2023 Disaster Preparedness Panel

ITIC Americas: Disaster preparedness

In the second of our ITIC Americas sessions, Jose Marchand, Yanni Jota and Edmund Santiago discuss what have we learned from the pandemic

ITIC Americas: Cruise assistance

In the first of our ITIC Americas sessions, Federico Tarling, Thomas Lescot and Sergio Abril discussed the availability and quality of care in popular cruise destinations

Understanding the Travel Insurance Model Act

ITIJ rounds up the latest updates from the National Association of Insurance Commissioners (NAIC), alongside expert opinions on the Travel Insurance Model Act

Snowbirds – an opportunity and a challenge

Snowbirds are an important segment of the Canadian travel insurance market. Cathy Hudson takes an in-depth look at this group – and the extent to which they get travel insurance…