Digital health solutions are transforming the insurance landscape

Fiona Keating examines how digital transformation can enable travel insurance companies to create personalised user experiences

Investigating accreditation considerations

International hospital accreditation programmes represent a reputable tool to evaluate and enhance healthcare quality. But what of national accreditation? Experts share with Lauren Haigh their thoughts on the development of…

Interview: Tomomi Takahata Steincamp – Knowing the customer

Emergency Assistance Japan speaks with ITIJ about why twenty years of travel assistance knowledge is so important to the success of the business

Interview: Justin Etzin – Special assistance in the Seychelles

ITIJ spoke with Justin Etzin about the growth of his business, challenges of working across an island region, and the beauty of the Seychelles

Erik Liedermooij of Auxilia with air ambulance

Interview: Erik Liedermooij – Innovation in the industry

Erik Liedermooij, Managing Director of Auxilia AeroMedical Assistance, speaks to ITIJ about working for a young, adaptable company

Assistance during Hajj

The annual pilgrimage to Mecca involves millions of people – so what measures are taken to keep them safe, and how do assistance companies make sure they can operate effectively…