Industry Voice: The role of brokers in the Canadian marketplace
Michael Camacho, President of the Travel Health Insurance Association of Canada (THIA), speaks about the need to understand the customer, and the importance of insurance brokers
Oliver Cuenca talks to representatives of the assistance sector about how they have managed the post-pandemic surge in demand from the cruise line industry
Carrie Dunn explores the relationship between insurers and providers when it comes to medical bills, and considers whether anything can be done to ease the pressures their partnerships face