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Natalya Butakova from AP Companies working from her laptop

Industry Voice: The changing face of assistance for expatriate clients

As global expat communities diversify along with their typical destinations, assistance companies are adapting their offers to suit, says Natalya Butakova, CEO of AP Companies Global Solutions

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30 Nov 2023

Natalya Butakova

Graphic of woman holding her head in her hand

Industry Voice: Will pressure on UK businesses see an uptake in EAP offerings?

Sickness absences put extra strain on businesses at a time when many people are struggling to access healthcare services. Tim Heard, Business Psychologist and mental health expert at healthcare rm…

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30 Nov 2023

Tim Heard

Graphic of person using computer and typing password

Industry Voice: Combining people with technology can be incredibly powerful

Glen Marr, Director of Insurance Fraud & Financial Crime at PwC, speaks to ITIJ about innovative new tech for investigating fraud, and why AI is now part of all our…

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30 Nov 2023

Glen Marr

Graphic of a city technology AI

Industry Voice: Managing AI responsibly in insurance

Artificial intelligence has game-changing potential for insurers, but those adopting it require a cohesive strategy in order to get the most out of it, argues Selim Cavanagh, Director of Insurance…

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2 Nov 2023

Selim Cavanagh

People pulling suitcases

Industry Voice: Latest developments in travel risk management

It can be difficult to navigate the risks involved in business travel, but technology can help. Kate Fitzpatrick, Regional Security Director, EMEA at World Travel Protection, offers advice for…

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2 Oct 2023

Kate Fitzpatrick

Web IV Header MAPFRE

Industry Voice: Improving assistance for Spanish travellers

Irene García Saez, Deputy Chief Business Officer and Chief Data Officer at MAWDY, and Carlos Reolid García-Romeu, Deputy Technical Director at MAPFRE, talk about how technology is helping them better…

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2 Oct 2023

Irene García Saez, Carlos Reolid García-Romeu

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