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Michel Etienne

Industry voice: Customer connections

Michelle Royle spoke to Michel Etienne, CTO at Foyer Global Health, about the use of technology to serve IPMI customers effectively in all matters – from policy purchase to claims…

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2 Jun 2023

Michel Etienne

Alex Laidlaw

Industry voice: Proactive protection

Alex Laidlaw, Technical Product Director of World Travel Protection, talks to Michelle Royle about the use of technology in the delivery of travel medical assistance services

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3 May 2023

Alex Laidlaw

Mountain climbing

A question of standards

New helicopter emergency guidelines have provoked a great deal of discussion. Here are the views of the European HEMS and Air Ambulance Committee (EHAC) 

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2 Mar 2023

European HEMS and Air Ambulance Committee

Plane

Medical Director's Position Paper: Repatriating Psychiatric Patients

Following on from the Medical Directors’ Forum at ITIC Global in Athens in October 2022, a Position Paper has been published on the international aeromedical transport of patients with psychiatric…

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2 Mar 2023

Editorial Team

Optimism for the travel industry

Reasons to be cheerful

Tim Riley of True Traveller is ideally placed to assess what we can expect in 2023

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1 Feb 2023

Tim Riley

Paperwork

Quality, communication and prompt payment

lga Assistance discusses the nuances of cost containment in the UAE, and how its approach is guided by local regulation and in-depth understanding of customer needs and cultural variations

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3 Oct 2022

Charlotte Estipular

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