Medical repatriation statistics from Generali Global Assistance

James Sion, Chief Operating Officer of Generali Global Assistance, shares some proprietary data from 2020, which shows that emergency medical transports did not significantly decline during the pandemic

Pre-travel preparation for NGOs working in East Africa

Lauren Snelling, Risk Analyst at Northcott Global Solutions, discusses risk mitigation solutions for companies and charities operating in one of the world’s most unstable regions

Travel preparation and assistance for VIPs

Travel assistance and medical repatriations need to be smooth as silk for the VIP set, so how can seamless service be achieved? Rodger Cook from World Travel Protection shares his…

Recruitment for air ambulance companies during and after Covid-19

As the world reemerges from its Covid cocoon, travellers are flying again and some, inevitably, will call on air ambulances to help. Providers are ready, with planning, communication and high-quality…

Industry Voice: Travel security and the rise of the machines in travel risk management

Much is made of the importance of technology when it comes to travel security issues. But are they really the cure to all the problems travellers might face? Mark Deane…

Industry Voice: Insurance distribution revolution

Seth Rachlin, Executive Vice President, Global Insurance Industry Leader at Capgemini, explains how a new approach to distribution could turn the insurance industry into customer care superstars. Wishful thinking? Not…