Industry voice: A doctor on demand Easy access to virtual healthcare is here to stay, Joe Thomas, UK Managing Director of APRIL International UK, tells Michelle Royle Read More
Industry Voice: Taking off in a new direction Adapting international healthcare benefits for a remote workforce is a key talking point, says Lynn Pina, Chief Marketing Officer, GeoBlue Read More
Building an ecosystem of excellence While customer service is everything, its effectiveness comprises many different parts, as Sheldon Kenton of Global Benefits Group explains Read More
Future-proofing the market Lawrence Buckler, VP Sales at Sprout.ai, on why a customer-centric approach will define the future of insurance Read More
Tackling market volatility Life insurers will turn to younger demographics by offering next-gen products and customised digital CX says James Kruger, Head of UK Insurance at Capgemini Financial Services Read More
Establishing a provider network to support assistance services in a new region Natalya Butakova, CEO at AP Companies, on what it takes to establish a new provider network in an unfamiliar country Read More