Alex Laidlaw, Technical Product Director of World Travel Protection, talks to Michelle Royle about the use of technology in the delivery of travel medical assistance services
Life insurers will turn to younger demographics by offering next-gen products and customised digital CX says James Kruger, Head of UK Insurance at Capgemini Financial Services
Case study: Malteser AeroMedical face challenges in Mombasa
As with many cases received by the operations team at Malteser AeroMedical, this case started rather harmlessly, but quickly turned into a mission full of challenges and difficult decisions.
Case study: European Air Ambulance Challenger 605 raises the bar
A little more than a year after its start of operations, Luxembourg-based European Air Ambulance (EAA) is more than pleased with the overall performance of its first longrange aircraft, the…
