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Alex Laidlaw

Industry voice: Proactive protection

Alex Laidlaw, Technical Product Director of World Travel Protection, talks to Michelle Royle about the use of technology in the delivery of travel medical assistance services

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3 May 2023

Alex Laidlaw

Lynn Pina

Industry Voice: Taking off in a new direction

Adapting international healthcare benefits for a remote workforce is a key talking point, says Lynn Pina, Chief Marketing Officer, GeoBlue

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3 May 2023

Lynn Pina

Lawrence Buckler

Future-proofing the market

Lawrence Buckler, VP Sales at Sprout.ai, on why a customer-centric approach will define the future of insurance

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31 Mar 2023

James Kruger

Tackling market volatility

Life insurers will turn to younger demographics by offering next-gen products and customised digital CX says James Kruger, Head of UK Insurance at Capgemini Financial Services

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31 Mar 2023

James Kruger

Malteser case study header

Case study: Malteser AeroMedical face challenges in Mombasa

As with many cases received by the operations team at Malteser AeroMedical, this case started rather harmlessly, but quickly turned into a mission full of challenges and difficult decisions.

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Sponsored by Malteser AeroMedical

2 Mar 2023

Malteser AeroMedical

European Air Ambulance case study header

Case study: European Air Ambulance Challenger 605 raises the bar

A little more than a year after its start of operations, Luxembourg-based European Air Ambulance (EAA) is more than pleased with the overall performance of its first longrange aircraft, the…

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Sponsored by European Air Ambulance

2 Mar 2023

European Air Ambulance Team

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