Company Profile: Worldwide Medical Management Solutions LLC

World Medical Management Solutions Inc. shares the latest developments in the company with ITIJ, including a new alarm centre in Buenos Aires and the addition of an industry veteran to…

How to optimise the insurance claims process

Luiza Gusmao, VP of Customer at Cover Genius, describes how embedded technologies and automation in the claims process can optimise efficiency and improve experiences in the claims journey

Retaining customers through transparency and realistic commitments

Rajeev Shrivastava, CEO of VisitorsCoverage, shares his insights into how insurers can improve customer retention rates through transparency, great customer service, and ensuring realistic commitments

Demand for travel insurance will increase

Wei Ke, Nick Frank and David Shleifer from Simon Kucher and Partners share the results of a survey that has led the company to predict an explosion in demand for…

Industry Voice: Brexit and Covid bring a multitude of challenges to UK travel insurers

Bronwen Courtenay-Stamp, Head of Travel Tourism & Insurance at Trowers & Hamlins LLP, shares her analysis of the trials and tribulations that travel insurers have suffered as a result of…

Industry Voice: Insurance distribution revolution

Seth Rachlin, Executive Vice President, Global Insurance Industry Leader at Capgemini, explains how a new approach to distribution could turn the insurance industry into customer care superstars. Wishful thinking? Not…