New TRM standard offers a structured approach

Lloyd Figgins shares his insights into what the new standard from ISO could mean for companies operating in the travel risk management sphere of operations

Pre-travel preparation for NGOs working in East Africa

Lauren Snelling, Risk Analyst at Northcott Global Solutions, discusses risk mitigation solutions for companies and charities operating in one of the world’s most unstable regions

Recruitment for air ambulance companies during and after Covid-19

As the world reemerges from its Covid cocoon, travellers are flying again and some, inevitably, will call on air ambulances to help. Providers are ready, with planning, communication and high-quality…

Interview with Dr Gert Muurling, Group Medical Director, Air Alliance MedFlight

Dr Gert Muurling on what’s changed during his 20-year career, how the pandemic has affected the industry, and a recent complex mission in Kabul

Industry Voice: Insurance distribution revolution

Seth Rachlin, Executive Vice President, Global Insurance Industry Leader at Capgemini, explains how a new approach to distribution could turn the insurance industry into customer care superstars. Wishful thinking? Not…

Interview: Francoise Lin of Europ Assistance on air ambulance commissioning

Mandy Langfield spoke to Francoise Lin, International Project Manager of Medical and Travel Networks at Europ Assistance, about the company’s dealings with air ambulance operators - what the criteria was…