Interview: Bilge Bora – Disaster management missions

Bilge Bora, General Manager of marm assistance, spoke to ITIJ about the earthquake devastation in Turkey, cost containment, and what’s next for the business

Zakaria Bouhlel Interview, Air Rescue Group

Interview: Zakaria Bouhlel – Saving lives from Mission Control

ITIJ spoke with Zakaria Bouhlel, Business Development Director at Air Rescue Group, about his passion for the industry, his new role, and what’s next for the business

Interview: Chris Carnicelli, Generali Global Assistance

The CEO of Generali Global Assistance for North America tells Megan Gaen about his customer-focused passion for the travel insurance industry

Building an ecosystem of excellence

While customer service is everything, its effectiveness comprises many different parts, as Sheldon Kenton of Global Benefits Group explains

Interview: Shannon Lofdahl of Travelex

Empowered to deliver and innovate: As Travelex CEO, with 26 years of travel insurance experience, Shannon Lofdahl understands better than most what makes our industry tick

Interview: Sergio Abril, on Helidosa's commitment to succeed

Sergio Abril, Chief Commercial Officer, HELIDOSA, speaks to Michelle Royle about the company’s 30 year anniversary, their plans for the future, and why accreditation is so vital