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marm asssitance iv

marm assistance detail how they prepare for the summer travel season to Turkey

Dr Umit Sal, Manager of marm assistance’s medical department, shared details about how the company is preparing for a busy summer season

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1 Jul 2022

Dr Umit Sal

Headphones

Customer service is king in travel assistance

Angela Smith, Head of Proposition Development for Charles Taylor Assistance, explains how, in a world of ever-higher customer expectations, assistance providers can pre-empt complaints by optimising service

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1 Jul 2022

Angela Smith

Spreadsheet

Data analytics and healthcare cost management: a match made in heaven

ITIJ sat down with Global Excel to learn how their Operations Team and Complex Claims Unit use Data Analytics to improve the customer experience, control costs and forecast for better…

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1 Jul 2022

Global Excel

ITIJ Speaks with David Eline - Health Compass

Interview: David Eline, Founder, Health Compass

David Eline, Founder of Health Compass, explains the premise of the company, and why transparency is key in healthcare procurement

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1 Jul 2022

Mandy Langfield

ITIJ speaks with Michael Grossman - Starr Insurance Companies

Interview: Michael Grossman, Director, STARR Insurance Companies

ITIJ spoke to Michael Grossman, Director of STARR Insurance Companies, about changes the travel insurance sector has seen since the pandemic, and the long history of the company

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1 Jul 2022

Clara Bullock

Globe

Building remote medical networks successfully

Thorkild Lykke, VP of Strategic Partnerships for VUMI® Group and Epic Health Solutions, discusses the challenges of building and managing a medical assistance network in remote regions

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1 Jul 2022

Thorkild Lykke

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