Customer engagement – products and marketing

Travel recovery in the Middle East is resulting in increased demand for travel insurance, but how can providers capitalise on this opportunity in the long term? Jonathan Cooper of WIS…

National Business Association of Colombia leads the Colombian medical tourism strategy

Carlos Eduardo Jurado and Juan Felipe Santos shared updates on their efforts to make Colombia’s healthcare system attractive to international patients and payers

Mental health, wellness and resilience - how insurance can help

Support for the mental wellbeing of clients is becoming ever more important. Robin Ingle shares his thoughts on the impact the pandemic has had on mental health, and how the…

Why preventative care matters

Arjan Toor, CEO at Cigna Europe, discusses why health insurance providers need to up their game when it comes to helping their members before they are ill

Gathering, analysing, and using data to gain a competitive advantage

Ryan Husbands, Senior Travel Underwriter, Allianz Partners, spoke to Mandy Langfield about his new role and what he hopes to achieve through innovation and consistency of quality

Taking on a transformation

ITIJ spoke to Tariq Siddiqi, Director at William Russell, about how he is settling into his new role, and his vision for the future