A wealth of experience: Dr Ferial Ladak of Global Excel is uniquely placed to analyse the international medical assistance landscape – and the high expectations of patients, clients and members
Mandy Langfield spoke to Dr Lucy Ng’ethe, Phoenix Air Ambulance, about the unique African operating environment and the challenges of working effectively with assistance providers
The power of local networks in assistance service provision
In addition to providing air ambulance services, AMREF Flying Doctors also offers medical assistance services to insurance and assistance partners worldwide
Interview: Dr Robert Quigley, Medical Director at International SOS
ITIJ spoke to Dr Robert Quigley, Medical Director at International SOS, about game-changing technological advancements in assistance and extreme weather events
Christian Deloughery, an industry veteran currently working for Penfield Care, spoke to Mandy Langfield about his deeply personal involvement and experiences in helping refugees from Ukraine reach safety