Interview: Sid Mouncey – Tailoring solutions and unpicking problems for travellers

Sid Mouncey, CEO of Blink Parametric, speaks to Michelle Royle about changes in the industry and why parametric insurance is so important in today’s climate

Industry voice: Proactive protection

Alex Laidlaw, Technical Product Director of World Travel Protection, talks to Michelle Royle about the use of technology in the delivery of travel medical assistance services

Untying the knots: legal issues after Brexit for insurers

Stefan Mohamed looks at the legal issues for UK insurers, asking what options are available for those seeking to recover costs incurred within the European Union

Best practice makes perfect: Smooth communication with the Financial Ombudsman Service for UK insurers

When insurers are unable to solve a dispute, the UK Financial Ombudsman Service (FOS) is there to mediate. How can insurers ensure a smooth working relationship with this key body?

Interview: Elliott Draga – Innovation equals success at NIS

ITIJ speaks to Elliott Draga, Chief Commercial Officer at Nordic Insurance Software (NIS), about technology trends, new solutions, and the importance of THiA

Future-proofing the market

Lawrence Buckler, VP Sales at Sprout.ai, on why a customer-centric approach will define the future of insurance