The global assistance industry's response to Covid-19
The very nature of assistance companies is to solve crisis situations and be prepared for emergencies. But how does that look during a global pandemic? Clara Bullock talked to some…
Milan Korcock takes a look at how the Covid-19 pandemic has affected Canadians’ travel insurance sentiment, and considers whether recent developments are likely to alter the travel habits of so-called ‘snowbirds’
Tackling the key pain points for customers during the claims process
With policyholder expectations rising and insurers keen to ensure a positive customer experience (CX), Gina Millard, Senior Business Development Manager at Verisk looks at the key pain points during the…
The global travel insurance industry adapts to Covid-19
The spread of challenges arising from the Covid-19 pandemic is vast. Clara Bullock talked to various international travel insurers to see how they’ve been responding
Adapting to survive: The air ambulance industry responds to Covid-19
The impact of Covid-19 is being felt in industries the world over in myriad ways, and the repercussions are anticipated to be significant. Lauren Haigh homes in on the air…
ITIJ spoke to Bettina Gammelgaard, Director of Operations at New Frontier Group, about the launch of the company’s new telehealth service – NFGtelecare
