ITIJ issue 196 - May 2017 - PDF download

ITIJ issue 196 - May 2017 - PDF download

Contents include:

ABTA issues Brexit report
Travel and tourism in a post-Brexit world

We’re scammin’
Aussies fall victim to fraud

The post-Brexit healthcare problem
Guest op-ed from Doctor Care Anywhere

Allianz aims for more flexible claims
Responding to customer complaints

Transparency - clearly the way to go
FCA in the UK pushes for better customer engagement

Travel trends
Squaremouth analyses US habits

 

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