News analysis

Providing deeper investigation into current issues, ITIJ’s News Analysis features allow us to expand on some of our top news stories to get to the heart of the most pressing matters affecting the industry.

greece1There is much talk of chaos in Greece this summer, in the wake of elections that have failed to produce a working government. Are travel insurers, assistance companies, tour operators and their clients prepared for a full-blown crisis? Robin Gauldie reports

News analysis

travel1There are various rules and regulations in force in certain countries around the world regarding mandatory travel cover, but the UK travel insurance industry is, on the whole, less than impressed by recent calls for such cover to be made compulsory on its own turf. David Kernek rounds up the latest opinion

News analysis

highcourt1In March 2011, the UK’s Financial Ombudsman Service (FOS) decided that the 2010 ash clouds that hovered over Europe from an Icelandic volcano causing weeks of travel disruption constituted a weather event. Some travel insurers disagreed, and Europ Assistance asked for a judicial review of this decision. Last month, the High Court refused the company’s request. Here, Daniel Scognamiglio and Chris Deacon examine the judicial review process and look at the latest EU Opinion on airlines’ duty of care to passengers caught up in situations such as that posed by the ash clouds

News analysis

genders1You can hardly fail to have noticed all of the headlines over the last few weeks concerning the Euro-judges banning cheap insurance premiums for women and the difficult consequences for pensions and other forms of insurance. But what has actually happened and how will it affect the cost of travelling?  Simon Sheaf and Nigel Cooke explain

News analysis

compare1Millions of consumers use price comparison websites to find – and find fast – what they hope will be the right travel insurance policy at the right price. But do the sites give users a broad and impartial view of the market? It’s a question to which the industry and financial watchdogs have yet to provide a clear answer, says David Kernek

News analysis

mapThe adoption of uniform licensing standards and guidelines for travel agents and other sellers of travel insurance across the US (as reported in ITIJ 119) sounds like such a rational move one might wonder why it has taken so long, and why the struggle has been so heroic. Milan Korcok has the answers

News analysis

diving1The craze for balcony diving has the Spanish holiday industry worried, as Roger St. Pierre reveals

News analysis

euro1The recent ash cloud that settled over Europe, upsetting travel plans and causing travel insurers to define to policyholders what it is they will and will not cover, has been something of a wake-up call to the travel insurance industry. John Everhard thinks it’s time to shift the focus and differentiate with customer service, not price

News analysis

nursingMore and more travellers in Spain are encountering problems when claiming for medical treatment under the EHIC. Jose Afonso examines the problem

News analysis

tickboxMilan Korcok takes a look at the some of the most common pitfalls for American travel insurance consumers who have pre-existing conditions to contend with

News analysis

volcano1Charlotte Hodgeman and Mandy Aitchison take a look at the different industries that have been severely affected by the eruption of the Eyjafjallajokull volcano in Iceland

News analysis

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