Do travellers know what cover they’re getting - and not getting - for their euros, dollars and pounds? Insurers and industry bodies tell David Kernek that improving consumer awareness could cut dispute costs and brush up the sector's reputation for fair play
ITIJ’s regular features provide an in-depth exploration of issues unique to the global travel and health insurance industry. Each feature is written exclusively for ITIJ by industry writers or experts in their field.
Insurance companies will continue to be targeted by cyber criminals, so how they prepare and protect themselves will be the difference between remaining in business and being left behind.
Insurance industry bodies are collaborating with travel insurers to improve public perception of a complex product set.
Travel insurers are striving to better meet consumer expectations through customer education and embracing new technologies. Robin Gauldie finds out more.
With specific winter sports policies increasing in popularity, Lauren Haigh spoke to industry experts to trace the evolution of this type of cover, find out what makes it unique, and uncover why it’s more relevant than ever.
The relationship between travel insurers and the travel industry, particularly travel agents, has changed dramatically over the last two decades, as Anthony Harrington explores.
Cutting-edge technologies such as blockchain and Artificial Intelligence (AI) are beginning to permeate the travel insurance industry. But how exactly are they being harnessed by insurers?
With more people than ever before relying on web-based reviews, insurers had better step up their game.
Assesing the need for timely and accurate language and translation services in the global assistance industry.
International funeral directors reveal that the challenges they face have more to do with bureaucratic paperwork and adjusting family expectations than the demographics of death overseas