Katie Hughes spoke to several different insurers to assess whether outsourcing travel insurance claims is the way forward for the industry
ITIJ’s regular features provide an in-depth exploration of issues unique to the global travel and health insurance industry. Each feature is written exclusively for ITIJ by industry writers or experts in their field.
Milan Korcok details where the snowbirds are flying this year, and what provisions are on offer to them from the Canadian travel insurance market
The travel insurance industry is governed by various laws that pertain to various sectors of the market – from aviation medicine to the sale of insurance policies. Here, three lawyers from different parts of the world discuss how laws in their respective countries relate to a variety of regulatory issues facing travellers and the travel insurance industry. At the International Travel Insurance Conference, held in November 2008 in Budapest, three lawyers – Jill McCutcheon, a partner in the Canadian law firm Blaney McMurty LLP; Daniel Scognamiglio, a partner with Blake Lapthorn in the UK; and Tom Hudson, senior vice president and general counsel of MEDEX Global Group in the US – took the stage to give a presentation on how laws affecting common issues in the global travel insurance industry vary in different parts of the world. ITIJ put similar questions to those raised at the conference to this expert panel.
Sabine VanderLinden takes a look at how travel insurers are using technology to overcome the current challenges facing the industry
Following the feature in our last issue written by Age Concern, the Association of British Insurers (ABI) and the British Insurance Brokers’ Association (BIBA) have asked to respond to the charges made by the age lobby regarding the provision of insurance for older travellers. Kate Carr of the ABI and Graeme Trudgill from BIBA have their say
Could the travel insurance industry do more to encourage clients to stay out of trouble on holiday and explain how to get help when the worst happens? Robin Gauldie explores this contentious issue
Today, medical escorts have better resources than ever before, but they still take on a notable responsibility when accompanying a patient in-flight. Andrew Lee gives his personal perspective on the role of medical escorts, especially those working on commercial airlines
With the introduction of the Equality Bill poised to bring age into line with race and sexual discrimination, Michelle Mitchell explores whether life really does get better with age
Is there any such thing as brand loyalty when it comes to travel insurance? Gary Andrews discusses the transition of the travel insurance markets, insurers’ brand values and how they have changed, and the challenges insurers are faced with during these current economic times
In the fast-growing adventure tourism sector, the risk of injury and death is an unfortunate fact of life. Matthew Davies explores the difficulties a UK adventure travel company could face when a participant is injured on an expedition or adventure holiday overseas, and how combined planning by the operator’s insurer and the insured (adventure travel company) could reduce potential future legal complications.
Providing travel insurance for someone suffering from cancer requires an in-depth knowledge of their condition. Krish Shastri shares his knowledge and suggests how high street insurers can do more to help cancer sufferers obtain the travel cover they need