With more people than ever embarking on adventure holidays, Roger St Pierre questions whether the decision to cover some sports but not others is based on a whim, or on solid statistical research
ITIJ’s regular features provide an in-depth exploration of issues unique to the global travel and health insurance industry. Each feature is written exclusively for ITIJ by industry writers or experts in their field.
Travel insurance claims have hit the headlines for all the wrong reasons in the past 12 months. Phil Peart investigates the dark and murky underworld of insurance fraud
As the world goes online, is there still a role for the traditional insurance broker? Roger St. Pierre hunts down the answers
Sarah Glon details the development of carbon offsetting and socially responsible travel through ‘green’ insurance policies
The relaxation of banking regulations in Thailand has resulted in the growth of bancassurance. Although the focus is currently on personal accident, health, and auto policies, there is huge potential for travel insurance products. Mick Shippen spoke with Roy Gunara from the Bank of Ayudhya Pcl. in Bangkok
Hundreds of thousands of football fans from all over the world will head to South Africa this year for international soccer’s most important event, the FIFA World Cup™. But will it be business as usual for travel insurers, or should the industry brace itself for a surge of claims from a destination with worryingly high crime rates?
Diane Glon, staff writer on Business Monthly, the magazine published by the American Chamber of Commerce in Egypt, examines the trend of combining insurance and assistance services under one roof, and what this means for the customer.
Milan Korcok asks if it should be the insurer’s responsibility to gather a client’s medical history, or should the onus really be on the client to be honest and open – or is there a happy medium in a combination of the two?
With small print in insurance policies hitting the headlines for all the wrong reasons, Martin Cutts, research director at the Plain Language Commission, shares his 10 top tips on how to write insurance policies that don’t require a translator … or insurance expert … to understand them
With the drop in airline bookings having a devastating affect on the travel industry, Michael Ward from International Passenger Protection (IPP) examines whose job it is to protect passengers against supplier bankruptcy, and whether insurance companies are doing enough to fill the gap in consumer protection
Robert Steffen of the University of Zurich details the incidence and increasing costs associated with treating one of the most common travelling ailments