ITIJ features

ITIJ’s regular features provide an in-depth exploration of issues unique to the global travel and health insurance industry. Each feature is written exclusively for ITIJ by industry writers or experts in their field.

offthebeatentrackSome unlikely candidates have emerged as hotly tipped holiday destinations for 2012. Lee Niblett of Red24 examines potential security developments and threats that may affect these off-the-beaten-track destinations, as well as their more well-travelled counterparts, over the next 12 months

ITIJ features

sport1Sport can keep you fit, but when it’s the cause of injury or worse, the cover an athlete has – or hasn’t – in the kit bag is crucial. David Kernek asks whether professional sports associations take enough responsibility to make sure their members have adequate travel medical cover when training and competing abroad

ITIJ features

customer1Gaining and retaining customers is as important today as it ever has been. Milan Korcok looks at some of the ways – and the reasons why – the global travel insurance and related industries are keenly focussing their attention on developing their customer service strategies

ITIJ features

cruising1As cruise ships get ever larger and embark on ever more ambitious itineraries to more distant seas, what are the implications for medical assistance companies?

ITIJ features

What’s the view on accreditation – essential, just desirable or a necessary evil – within the air ambulance industry? Stewart Farr dives into the deep end of the accreditation pool

ITIJ features

family1When it comes to providing ‘family’ travel insurance, definitions and cover vary from company to company and across the globe. Sarah Marquer looks at just how widely these policies differ and asks if there is a need for simplification when it comes to providing cover for relatives

ITIJ features

fraud1Fraud is one of the most frequently discussed issues among travel insurers and one that remains at the forefront of insurers’ minds. Carrie Dunn spoke to industry insiders about the level of fraud travel insurance providers are seeing in these tricky financial times, and the different ways in which the sector is trying to combat a problem that doesn’t seem to be going away

ITIJ features

canada1As the global economy lurches from crisis to crisis, Canadian travel insurers appear to be spinning off in an orbit all their own, achieving record numbers of policy sales and premium earnings, all nourished by the demands of a resilient market that refuses to consider out-of-country leisure travel a discretionary activity. It’s not all bad news out there, as Milan Korcok finds out

ITIJ features

law1Presently in the UK, an 18th century law places the onus on the consumer to provide all necessary personal information to an insurer in order for the insurer to accurately calculate the risk posed by the individual. Daniel Scognamiglio explains, however, that there is about to be a fundamental change to the law that governs the way in which travel insurance claims are assessed in the UK

ITIJ features

legalexpenseIt has been noted that the legal expenses component of some UK travel insurance policies is in retreat. Costas Andrea asks, is this the end of legal expenses as we know it?

ITIJ features

lookIn last month’s issue of ITIJ, David Kernek spoke to the UK’s travel insurance industry about some of the complaints it has surrounding the country’s Financial Ombudsman Service (FOS). Here, he talks to senior ombudsman Caroline Mitchell, who spells out the service’s approach and replies to its critics

ITIJ features

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