ITIJ features

ITIJ’s regular features provide an in-depth exploration of issues unique to the global travel and health insurance industry. Each feature is written exclusively for ITIJ by industry writers or experts in their field.

ITIJ 213, October 2018

Cutting-edge technologies such as blockchain and Artificial Intelligence (AI) are beginning to permeate the travel insurance industry. But how exactly are they being harnessed by insurers?

ITIJ features
ITIJ 213, October 2018

With more people than ever before relying on web-based reviews, insurers had better step up their game.

ITIJ features
ITIJ 213, Assistance and Repatriations Review, October 2018

 The assistance industry faces a number of challenges when it comes to engaging with customers via apps.

ITIJ features
ITIJ 213, Assistance and Repatriations Review, October 2018

Providing assistance to the thousands of travellers who visit Russia each year is a challenge not to be underestimated.

ITIJ features
ITIJ 213, Assistance and Repatriations Review, October 2018

International funeral directors reveal that the challenges they face have more to do with bureaucratic paperwork and adjusting family expectations than the demographics of death overseas

ITIJ features
ITIJ 213, Assistance and Repatriations Review, October 2018

Assesing the need for timely and accurate language and translation services in the global assistance industry.

ITIJ features
ITIJ 213, Assistance and Repatriations Review, October 2018

The complex and fast-paced world of provider network managers.

ITIJ features
ITIJ 213, Assistance and Repatriations Review, October 2018

The best ways to tackle cultural differences when dealing with medical assistance cases.

ITIJ features
ITIJ 212, Air Ambulance Review, September 2018

Air ambulance providers must take a proactive approach to safety, which can involve shifting the emphasis away from punishment for errors, instead treating mistakes as learning opportunities.

ITIJ features
ITIJ 212, Air Ambulance Review, September 2018

Fatigue management in the UK: Is this being ignored by the retrieval and repatriation industry, or are there good examples in practice?

ITIJ features
ITIJ 212, Air Ambulance Review, September 2018

Medical ​crews flying around the world to collect critically injured patients are subject to fatigue, So ensuring proper rest times for them is an essential part of a company’s duty of care.

ITIJ features

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