Mark Colonnese, Director of Aquarium Software, offers his expert opinion on digital claims and claims automation in insurance, and how the process is being transformed with the advent of innovative technologies and big data
The feature articles in ITIJ are an integral part of the publication, allowing us to place a special focus on issues and trends affecting the global travel and health insurance industry. Whether an extended article analysing a key topic in the news, a ‘Profile’ interview with a leading industry representative, or an in-depth look at a pertinent subject area, ITIJ’s ‘features’ provide unique industry insights and offer readers a chance to keep up-to-date with the latest thinking on the most important issues.
Insurance industry bodies are collaborating with travel insurers to improve public perception of a complex product set.
ITIJ caught up with Richard Lonsdale, Head of Client Services at Generali Global Health, to talk about the global health insurance landscape, 2018’s key developments and the challenges waiting in 2019
How did you first get started in the international health insurance industry, and how did you progress to your current position of Head of Client Services at Generali?
Travel insurers are striving to better meet consumer expectations through customer education and embracing new technologies. Robin Gauldie finds out more.
The relationship between travel insurers and the travel industry, particularly travel agents, has changed dramatically over the last two decades, as Anthony Harrington explores.