Bumrungrad International Hospital implements new EMR solution
Bumrungrad International Hospital, a private multiple-specialty medical centre based in Bangkok, Thailand, and InterSystems, a health information technology company, have implemented the InterSystems TrakCare electronic medical record (EMR) solution, which they believe will help support world-class delivery and improve patient satisfaction, safety and efficiency.
Bumrungrad has implemented TrakCare throughout the hospital and said that using TrakCare’s unified patient administration and clinical capabilities – including support for emergency, maternity, surgery, radiology, clinical laboratory, and pharmacy – has already made a significantly positive difference to patient experience.
“We achieved record high patient satisfaction ratings of over 95 per cent over the past few months in several departments,” said Kenny Lim, Chief Information Technology Officer, Bumrungrad International Hospital. “Paper usage across the entire hospital has fallen dramatically with TrakCare’s deployment, and the increased use of electronic communications has helped to reduce journey times for patients.”
Kerry Stratton, InterSystems Managing Director, Asia Pacific, said: “InterSystems is proud to be partnering closely with Bumrungrad International Hospital to deliver world-class care to patients. The hospital joins a community of TrakCare customers in over 25 countries who benefit from global best practice built into the product and regional configurations proven to support local market needs. We believe this digital transformation will help Bumrungrad to innovate faster, while delivering better outcomes.”