Read the April 2023 issue here

In the April edition of ITIJ we consider the impact of Brexit on claims management and cost recovery processes; how to work effectively with the Ombudsman Service; and how to get patients repatriated into overstretched national health services.

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In this issue

Untying the knots: legal issues after Brexit for insurers

Stefan Mohamed looks at the legal issues for UK insurers, asking what options are available for those seeking to recover costs incurred within the European Union

Best practice makes perfect: Smooth communication with the Financial Ombudsman Service for UK insurers

When insurers are unable to solve a dispute, the UK Financial Ombudsman Service (FOS) is there to mediate. How can insurers ensure a smooth working relationship with this key body?

Accessing medical treatment in the UK

What help can assistance companies provide to travellers to the UK? And what are the solutions for repatriated clients returning to the UK after becoming unwell overseas, asks Jane Collingwood

Great expectations of international patients

Whether it’s pre-consultation, admission or postoperative care, international patients have a range of requirements. Jane Collingwood examines what it takes to meet them

EURAMI Update – April 2023

The latest update from the European Aero-Medical Institute (EURAMI) covers the success of Quick Air and the successful reaccreditation of ProJet

Interview: Elliott Draga – Innovation equals success at NIS

ITIJ speaks to Elliott Draga, Chief Commercial Officer at Nordic Insurance Software (NIS), about technology trends, new solutions, and the importance of THiA

Interview: Edmund Santiago – Clear-vision planning in the Caribbean

Edmund Santiago, Chairman and CEO of Redbridge Holdings LLC, spoke to Michelle Royle about disaster preparedness, supporting young artists, and what’s next for the company

The Power of Parametric - Part 3

Carl Carter, Chief Commercial Officer of Blink Parametric, shares about their Global Lost Luggage solution and protecting data on the move