In this issue of ITIJ, we are focusing on Latin America’s travel, insurance and healthcare markets, along with insights into insurance broker evolution, Duty of Care changes, what happens from a legal point of view if a customer has more than one relevant insurance policy, and more.

Read Full Issue

In this issue

Interview: Rajeev Shrivastava, VisitorsCoverage

Mandy Langfield spoke to Rajeev Shrivastava, CEO of VisitorsCoverage, about the challenge of travel insurance customer education, industry disruption, and using technology to solve perennial insurance issues

Interview: Ariel Kasanitz, PassportCard

Mandy Langfield and Ariel Kasanitz of PassportCard discussed meeting customer demands, overseeing multiple distribution channels, and managing the employee relocation process successfully

Top 10 tips for better relationships between assistance companies/insurers and providers

Laura Hilton, Founder of Fairmount International, shares her insights into the key issues that affect relations between medical providers and payors

ITIJ Speaks with Luis Felipe Arango Pardo

Interview: Luis Felipe Arango Pardo, Cedars Sinai Medical Center

Luis Felipe Arango Pardo spoke to Mandy Langfield about providing services to international patients at Cedars Sinai Medical Center in Los Angeles, US

Balancing cost and quality of healthcare

Nicole Bonfiglio shares data from New Frontier Group into levels of medical tourism into the US from patients in the Latin American healthcare system

The complex issues of double insurance and contribution

Louise High of Penningtons Manches Cooper looks at the complex issue of double insurance and contribution, sharing when this issue occurs and how to navigate it

Ensuring the safety of globally mobile employees

Chris Job, Director of Risk Management Services at Healix, shared how global business travel risk can be evaluated by travel managers to ensure the safety of globally mobile employees

The importance of duty of care in a gradually reopening world

As business travel takes off, what is your organisation doing to set employees up for success, asks Dale Buckner of Global Guardian