In the March 2021 issue of ITIJ:

Getting claims management right - what customers expect from their claims journey and how insurers can meet these expectations
Industry Voice: Jeremy Murchland of Seven Corners on the impact of Covid on consumer perceptions of travel insurance and how the industry is adapting
Plus, cruise industry latest, travel insurance signposting, student travel insurance, employee assistance, and more

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In this issue

March 2021: Editorial Comment

ITIJ Editor Sarah Watson dares to feel cautiously optimistic about travel in 2021 and highlights some of the key content in the March 2021 issue that details the path to…

So, how do we get the world safe and travelling again?

Editor-in-Chief Ian Cameron weighs up this month's news

Navigating a new travel landscape

How is travel in the US likely to emerge from the pandemic? Jeremy Murchland, President of Seven Corners, in the US, discusses how consumer perceptions of travel insurance have changed…

Getting claims management right

Digitisation has brought a myriad of benefits to the claims management process – for insurers and insureds alike – but it also brings challenges. Sarah Watson looks at the tools…

Boeing 777s grounded around the world

Following an engine failure that forced a United Airlines flight bound for Hawaii to make an emergency landing, aviation authorities are investigating the aircraft model, with its Pratt & Whitney…