In ITIJ’s February issue, we get the latest thinking from the global insurance and tourism industries on the challenges of implementing and maintaining mandatory travel cover schemes in various countries; we look at how raising consumer awareness around what travel insurance covers – and doesn’t cover – could cut dispute costs and improve the industry’s reputation for fair payment of claims; and Ryan Rugg of enterprise blockchain software firm R3 explains insurers’ growing appetite for change. Plus, we have the latest information from the HI Counter Fraud Group in the UK on its aims and new membership structure, and we talk to Ryan Howsam, Chairman of Staysure, about how best to accommodate pre-existing conditions and what the industry has to look forward to in 2019.