battleface to offer eSIMs to customers
Travel insurance provider battleface has announced a strategic partnership with telecommunications firm CELITECH
The partnership will allow battleface to offer CELITECH’s eSIMs to its customers as part of its ‘post-purchase experience’.
eSIMs work by connecting with a mobile network whenever your device is in range – allowing users to switch carriers without having to acquire a new SIM card. The technology is compatible with most phones produced from 2018 onwards.
The technology also does not require a physical SIM card to be physically inserted into the device – eSIMs are activated digitally using QR or activation codes. Once activated, the same eSIM plan can be used with any device capable of connecting to the network.
Access to the technology offers far greater connectivity to battleface’s customers than a traditional SIM card would – allowing them to access mobile internet services wherever they are in the world, regardless of their physical SIM card’s availability.
Better access to online support
This offers better connectivity in emergency situations, providing better access to apps and information, while saving on mobile data roaming. eSIMs will also allow battleface customers to be given real-time updates on natural disasters or travel advisories.
“Access to on-the-go connectivity is particularly important during a medical emergency or crisis, providing real-time information on safety alerts, medical facilities and local services,” said Katie Crowe, Global Head of Communications at battleface.
“We are excited to collaborate with battleface to offer their customers on-the-go premium connectivity” added Al Fares, CEO at CELITECH. “The integration of eSIM technology from our cloud platform empowers users to activate cellular plans seamlessly, enhancing their overall experience and ensuring they are always connected wherever they go.”
The deal between battleface and CELITECH highlights the growing importance of digital assistance technologies to the wider industry. According to one forecast, the telemedicine market is expected to be worth more than $590.9 billion by 2032.