2023 ITIJ Awards Categories
Celebrating excellence across all sectors of the travel and health insurance industry
A full list of the 2023 ITIJ Awards categories can be viewed below including eligibility and the questions which must be answered in an entry submission.
The ITIJ Awards recognise excellence in the global travel and health insurance industries, rewarding companies that go above and beyond to serve their customers and clients. Whether you are an insurer, underwriter, medical provider, assistance company, air ambulance operator or service provider to the industry, there is an ITIJ Award that honours your contribution to this dynamic marketplace.
You’ll find details of each of the 2023 ITIJ Awards categories below. If you have any questions about the 2023 ITIJ Awards categories, then please email us
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International Travel & Health Insurer of the Year
Assistance Company of the Year
Air Ambulance Company of the Year
Medical Provider of the Year
Outstanding Industry Contribution of the Year
Travel Insurance Product Innovation of the Year
ITIJ Marketing Campaign of the Year
2023 ITIJ Awards Categories
International Travel & Health Insurer of the Year | Sponsored by Vitesse
This award is open to underwriters and insurers selling their own travel and international health insurance policies. The award recognises the companies that have updated their policies in line with changing customer needs, expectations and demands. Show us how you are moving with the times and demonstrating flexibility and awareness of how policies can cover policyholders effectively while also mitigating risk and rising medical costs.
Questions to answer in an entry for this category:
· How have you met and exceeded customer expectations in the past 12 months?
· How have you adapted and enhanced your products and services in the last 12 months?
· What has your company done that demonstrates industry leadership over the last 12 months?
Assistance Company of the Year |
Sponsored by UnitedHealthcare Global
This award is open to medical and security assistance providers. If your company provides services to insurers, private clients, NGOs or charities, then this is your category. What changes have you made to your services in the past 12 months that mean you’re enhancing what you can offer your clients, whether its widening the scope of your medical network, introducing new technologies or opening new alarm centres?
Questions to answer in an entry for this category:
· How have you met and exceeded customer expectations in the past 12 months?
· How have you adapted and enhanced your products and services in the last 12 months?
· What has your company done that demonstrates industry leadership over the last 12 months?
Air Ambulance Company of the Year | Sponsored by AP Companies
This award is open to companies that own and operate their own air ambulance fleet. The award rewards the companies that have shown resilience to market pressures, demonstrated innovation in the face of adversity, and risen above expectations to maintain the quality of services provided to the international travel and health insurance sector.
Questions to answer in an entry for this category:
Please demonstrate ways in which you have invested in your company over the past 12 months, whether through aircraft, crew or other methods.
· Can you offer examples of cases where you have demonstrated leadership within the air medical transport sector?
· How are you enhancing your services to meet changing payer needs?
Medical Provider of the Year | Sponsored by Redstar Aviation
This award is open to hospitals/clinics, ground medical transport providers, telemedicine and second medical opinion service providers who provide their services to international travel and health insurers, private clients, NGOs and charities. High-quality medical services provided at reasonable costs are vital for international travellers and their insurers, and this award recognises the companies that are offering this service.
Questions to answer in an entry for this category:
· How do you ensure fair and reasonable prices for international clients?
· What challenges have you overcome when providing medical care to international patients?
· How has investment in technology changed the ways in which you provide your services?
Outstanding Industry Contribution of the Year | Sponsored by LGA Group
Open to all companies operating in the sphere of travel insurance policy delivery, international healthcare and medical assistance provision, including legal services, funeral services, and insurtech firms. Whether your company has offered a new parametric add-on to an insurer’s standard travel policy, or are offering an innovative mental health support service to the industry, we want to reward your innovation and efforts.
Questions to answer in an entry for this category:
· What have you done that has made you stand out from the crowd this year?
· Why do you think you deserve this award?
Travel Insurance Product Innovation of the Year | Sponsored by Albin International
Companies around the world have been bringing new products to the market to keep up with the constantly changing demands of travel insurance customers. How have companies stepped up their games to meet the needs of travellers in this post-pandemic world, and enhanced the services insurers are able to promise? This is the place to brag about why your product is now better than what else is on the market. Stand out from the crowd and be counted for your service offering.
ITIJ Marketing Campaign of the Year | Sponsored by Bangkok Dusit Medical Services
The ITIJ Marketing Campaign of the Year is chosen by ITIJ readers who are invited to vote for a shortlist of companies who have had an annual marketing campaign in the magazine over the previous 12 months, including advertorial and digital display advertising. The shortlist for this award will be notified when voting opens in July.
Voting is now closed. You can subscribe to ITIJ here
